Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Shipping Rates & Delivery Estimates Shipping charges are calculated and displayed at checkout.

• Standard Shipping (5–7 business days): Free on orders over $75.00 /$8.00 flat rate
• Expedited Shipping (2–3 business days): $15
• Overnight Shipping (1 business day): $35

Shipment Confirmation & Order Tracking You will receive a shipment confirmation email with a tracking number once your order has shipped. Tracking will be active within 24 hours.

International Shipping We currently ship to [list countries]. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Damages & Lost Packages [Your Store Name] is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the carrier to file a claim. Save all packaging and damaged goods before filing a claim.

Returns For return information, please refer to our [Return & Refund Policy].

Contact Us For shipping questions, contact us at springvalley.elkin@gmail.com